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Where to Complain & Templates

Complaint templates

A clear, documented complaint letter improves your chances. These templates cover faulty goods and poor service.

A complaint letter and documents

Background & your rights

Documents sorted for a claim
Consumer Rights

How to file a claim with TTPM

TTPM hears eligible consumer claims up to RM50,000 that accrued within three years. Filing Form 1 costs RM5; prepare a focused chronology, serve the respondent correctly and attend with organised evidence.