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Consumer Rights

Where to Complain & Templates

The agencies, their remits and ready-to-use complaint letter templates.

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  • Complaint templates

    A clear, documented complaint letter improves your chances. These templates cover faulty goods and poor service.

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Consumer Rights

How to file a claim with TTPM

TTPM hears eligible consumer claims up to RM50,000 that accrued within three years. Filing Form 1 costs RM5; prepare a focused chronology, serve the respondent correctly and attend with organised evidence.